Privacy Policy Template
Privacy Policy for Bakery Baked

Effective Date: 28-10-2025

Bakery baked we operates the Bakery Baked mobile application (hereinafter referred to as the "App").

This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the App. We use your personal information only for providing and improving the App. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use
While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information is necessary to fulfill your cake orders and provide our services.

The types of information we collect include:

Personal Information:

Name: To know who to deliver the order to and to personalize your experience.

Email Address: For account creation, order confirmations, receipts, and customer support.

Phone Number: To contact you about your order status, delivery issues, or for confirmation.

Delivery Address: To deliver your cake orders.

Order Information:

Details of the items you purchase, order history, and any special instructions (e.g., custom text on a cake).

Payment Information:

When you place an order, you will be required to provide payment information. Please note: We do not collect or store your full credit/debit card details. All payment transactions are processed securely through our third-party payment gateway, like Stripe, Razorpay. We only receive a transaction confirmation.

Usage Data:

We may collect information on how the App is accessed and used ("Usage Data"). This data may include your device's IP address, device type, operating system version, the pages of our App you visit, the time and date of your visit, and other diagnostic data to help us fix bugs and improve the App.

2. How We Use Your Information
We use the collected information for various purposes:

To create and manage your user account.

To process, fulfill, and deliver your cake orders.

To communicate with you regarding your orders, account, or customer service inquiries.

To send you order confirmations, receipts, and delivery updates.

To process payments securely.

To improve our App's functionality, performance, and user experience.

To monitor the usage of our App and prevent fraudulent activity.

To comply with legal obligations.

(Optional: Add if you do marketing)

To send you promotional offers, newsletters, and marketing communications, only if you have opted in to receive them. You can opt-out at any time.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With Service Providers: We share information with third-party companies that help us operate our App, such as:

Payment Processors (phonePe) to handle payments.

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security
The security of your Personal Information is important to us. We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights
You have the right to:

Access and update the personal information you have provided to us (usually through your account profile).

Request the deletion of your account and personal data.

To exercise these rights, please contact us at the email address provided below.

7. Children's Privacy
Our App is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

By Email: furquannkhan@gmail.com